Restaurant: Smart Reservations

Automate the reservation system and reduce no-shows by 60%.

The Challenge

The restaurant managed reservations by phone and in a paper notebook. Frequent double bookings and no automatic reminders.

Critical problems:

  • Manual phone/paper management
  • Frequent double bookings
  • 30% no-shows
  • No waiting list

The TIASEO Solution

1. Calendly Pro

Online reservation system with table management.

2. Airtable Base

Centralized client history and preferences.

3. SMS Reminders

Immediate confirmation + automatic D-1 reminder.

The Process in 4 Steps

01 Reservation

Client books on Calendly with choice of date, table size and preference.

02 SMS Confirmation

Automatic SMS with summary and cancellation link.

03 D-1 Reminder

SMS sent 24h before with simple rescheduling option.

04 Waiting List

In case of cancellation, automatic notification to first on the list.

The Results

-60%

no-shows

100%

tracked reservations

4.9/5

Satisfaction

"We no longer waste time on the phone. Customers love the simplicity and we never miss a reservation."

— Owner, Restaurant

Want a smart reservation system?

Let's automate your reservations and reduce your no-shows.

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